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E-Commerce & Retail
NexGen Retail Solutions
New Delhi, NCR
NexGen managed inventory across 80 stores and an online marketplace but couldn't effectively analyse customer buying patterns or optimise stock levels.

The Solution
Pragati's retail analytics provided unified omnichannel insights, demand forecasting, and personalised recommendation engine integration that drove customer retention.
The Results
52%
Increase in Repeat Purchases
₹22Cr
Revenue Uplift
18%
Inventory Cost Reduction
80+
Stores Optimised
“Understanding our customers at this depth wasn't possible before. Pragati's cohort analysis and demand forecasting have completely changed how we plan inventory.”
Siddharth Gupta
VP Analytics, NexGen Retail